Can I purchase a gift card online?
Unfortunately, we don't currently sell gift cards online. We're sorry for the inconvenience!
Docs make the perfect gift, but we know that purchasing them online can be tricky. Our Docs Experts are here to help you find the perfect present with sizing advice, product recommendations and stock checks. They can even place the order over the phone with you!
Give them a call on 1800 931 831 and press option 1.READ FULL ARTICLE
What are the gift card terms & conditions?
Fans of Dr. Martens are unique, with an individual style that sets them apart from the crowd. Which is why sometimes, it’s better to let them pick out their own pair.
You can't get our gift cards online, however, they're available in store. Any gift cards purchased in-store will expire 36 months from the date of issue. They can be redeemed in any Dr. Martens retail store in Australia.*
*These cards cannot be replaced if lost or stolen. No refunds, store credits or cash will be provided for unused balances. Remaining balances on the card will only be available before the expiry date. Once the expiry date is reached, all remaining balances become unavailable.
For full Terms & Conditions please click here.READ FULL ARTICLE
Can I make my credit note an online gift voucher instead?
Yes, we can absolutely facilitate that for you! Just double-check that the credit note has not expired and still has funds left on it.READ FULL ARTICLE
To swap over your credit note for a gift voucher, please contact our Docs Experts below and provide them with your credit note number.
Can I get an extension on my credit note?
If you need an extension, we're here to help! Simply contact our Docs Experts below with your credit note number and we'll take it from there.
I forgot my gift card pin?
Don’t remember your gift card PIN? No worries! Simply reach out to the Docs Experts below and we’ll help you track it down.READ FULL ARTICLE
What can I do if I lose my giftcard?
Please treat your gift card carefully as we are not obligated to reissue a new gift card except under certain circumstances where we may choose to.
Any concerns? Please reach out to the Docs Experts team below.READ FULL ARTICLE
What is my gift card balance?
Don’t know what your gift card balance is? Not a problem! Just follow the below steps to locate your balance.
- First, add the item you wish to purchase to your cart
- Next, click the “Cart” icon on the top right corner and scroll down to select “View or Update Cart”
- On the right-hand side, you’ll see a section where it says “Apply Gift Cards & Promo Codes”. Click into it
- Pop in your gift card number followed by your pin (can be found on the back of your card). Click “Check Gift Card Status and Balance”. Your remaining balance will be displayed on the screen!
- Hit “Apply” to add the amount to your order!
Westfield Gift Card - Terms & Conditions
If you purchased a Westfield Gift Card or received a Westfield Gift Card, they can be used in any of our Westfield Shopping Centres across Australia.
By purchasing or using the gift card means that you accept the terms and conditions of this agreement.
Please note that these gift cards cannot be redeemed for cash, cannot be used for cash equivalent transactions (such as bill payments, purchase of financial products or foreign currency, or gambling transactions), reloaded, returned for a refund or have their balances consolidated to a new gift card.
Need more info? Check out the full terms & conditions here.
If you are experiencing issues with your card, you can contact Westfield on 1300 790 292 during business hours or send an email to email@example.comREAD FULL ARTICLE