E-Gift Cards
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HOW DO I PURCHASE AND USE AN E-GIFT CARD?
Our e-gift cards can be purchased and used either online or in-store.
PURCHASING AN E-GIFT CARD
Visit our e-gift card page and choose a value ranging from $20 to $999, personalise it with a message, pay for it, and the e-gift card will be instantly emailed to the recipient.Additionally, e-gift cards can also be purchased in store.
e-gift cards are activated within 24 hours of purchase, and are valid for 3 years.
REDEEMING AN E-GIFT CARD ONLINE
After selecting your products and adding them to your cart, proceed to checkout and enter your details. At the payment stage, you'll find an option to "apply gift card," select it to expand this section and enter your e-gift card number and PIN.If the e-gift card balance covers the total order amount, the transaction will be completed. If there is an outstanding balance, you'll be prompted to use an additional payment method to complete the transaction.
REDEEMING AN E-GIFT CARD IN STORE
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Simply present our Team with the email containing your e-gift card, they will scan the barcode and apply the amount to your purchase. -
HOW CAN I CHECK MY E-GIFT CARD BALANCE?
You can check the balance and expiry of your e-gift card online.
Your e-gift card number and PIN is required to check the balance at:
https://giftcards.drmartens.com.au/CheckBalance -
CAN I RECEIVE A REFUND FOR MY E-GIFT CARD?
Whilst we do not offer refunds for e-gift cards, they remain valid for 3 years from the date of issue.
E-GIFT CARD REFUNDS
When returning items bought with an e-gift card, the refunded amount will be provided as a new e-gift card. It's important to keep in mind that all returns are governed by our Returns Policy.
e-gift cards cannot be exchanged for cash, reloaded, topped up, or used to purchase other gift cards, either in whole or in part.
For more detailed information, you can review our Terms & Conditions.
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