If you would like to change your delivery address, please contact our Docs Experts through Live Chat as soon as possible and we'll try to amend your order before it's posted. Alternatively, give us a call on 1800 931 831 and press option 2 once prompted.
If your order has been posted and we are unable to update your address, contact StarTrack on 13 23 45 and provide them with your tracking number. They will be able to update your address.
Important to note:
- Any address updates done by StarTrack will add an additional business day for delivery on top of the standard delivery time.
- Once an order has been placed, you cannot change the address under your account.