Purchases made online from overseas distributors, outlets or third-party websites such as eBay cannot be exchanged, replaced or returned by Dr. Martens Australia; we advise you to contact the place of purchase for any warranty claims. We do not accept incorrect sizing exchanges or change-of-mind returns for overseas purchases.
- Can I return Docs I bought in the US or Europe?
- Do I need to pay for return shipping?
- How do I book a return?
- Can I exchange my items?
- Can I return a sale item?
- When will I receive my refund?
- Can I return my item if I didn't buy it from a Dr. Martens store?
- I can't return my order because it's 'Processing'?
- Can I return Dr. Martens I purchased overseas?
- Can I return a PayPal order in-store?