Unfortunately, we do not offer a specific warranty on our products.
We review faulty, soiled or damaged items on a case-by-case basis.
If you believe an item you have purchased from Dr. Martens Australia is faulty, please follow the steps listed in our faulty policy below.
Important to note: If you have purchased through a third-party stockist and not directly through our website or one of our stores, unfortunately, we will not be able to assist you with a faulty claim as we will require, for any assessment, exchange or return, an official Dr. Martens receipt. Please reach out to the retailer for a faulty claim and assessment as your details and payment history will sit safely within their system.