Our customer care team are here Monday to Friday 8.30am - 5.00pm Australian Eastern Standard Time.
We aim to respond to all customer contact within 2 - 3 business days.
Please refrain from sending multiple emails as this will push your request back in the queue and delay our response time.
*If you have ordered multiple items, you may receive multiple order confirmation emails and separate tracking numbers as your items may be dispatched from different warehouse locations. For more information please refer to our article about multiple item orders.