We send regular tracking emails to keep you updated throughout your purchase journey. You'll receive an automated notification directly from StarTrack after your order is dispatched.
Have an account?
Log in to My Account > My Orders> Track My Order.
It's that easy to keep up with your order!
Checked out as a guest?
Head over to our tracking portal and pop in your order number to follow your Dr Martens order.
Only received part of your order?
We ship from multiple warehouses! You'll receive separate tracking emails and shipping times might be different.
Having difficulties? If you haven't received your order by the estimated delivery date, contact our Customer Experience team here and we'll help track it down.
P.S Don’t forget to check your spam.